Crazy portuguese site

Hi. Tuesday 19th December 2017, I bought here in Lisbon 2 tickets (I paid 53.69€) to a show that there is gonna be here next March 2018. The show is called "Velocidade Furiosa ao Vivo" and it's an American tour live, of the cars of the film "Fast and Furious". But, yesterday 20th early in the morning I tried to access their online form to ask that my purchase would be cancelled. The tickets site for the show is http://www.blueticket.pt . It's surelly a portuguese company. The site form didn't work. I tried to contact them through email but the reply was that I should contact them through the site, which doesn't work. My complaint to Paypal , which they replied, was that they never would do anything (much less return my money) and that I should contact the company which sold me the tickets. I contacted this company Blueticket and the reply was that tickets are non-refundable or I will just to have to take them to The Courts of Justice. I will loose the two tickets money. Isn't it a scandal?.. he he.. BTW, their Paypal email address: info@blueticket.pt !.. Boom!.. He he he... And watchout!.. Tickets are non-refundable, from Paypal contact himself!.. He he he... Thanks. And!.. The multimédia company that does the Blueticket site maintenance is called Innovangency. The site link is below.

https://www.facebook.com/blueticketbilhetes/ <- Boom!..

https://twitter.com/blueticketpt?lang=en  <-  Boom!..


http://worten2.byblueticket.pt/Purchase.aspx?revt=1&E=3431 <- Worten?.. Like The Worten store here in Lisbon?.. Boom!..

http://blueticket.pt.hypestat.com

http://codigopostal.ciberforma.pt/dir/508668050/blueticket-servicos-de-bilhetica-s-a/

http://urlm.com.br/www.blueticket.pt

Blueticket site hosted in Portugal at: https://eurotux.com

https://www.blueticket.pt/Event/3050/VELOCIDADE-FURIOSA--AO-VIVO

http://www.innovagency.com

http://www.infoempresas.com.pt/Empresa_INNOVAGENCY-CONSULTORIA-TECNOLOGIA-COMUNICACAO.html


The next day I purchased the tickets, when I noticed the Blueticket site didn't work I made an official complaint to the EU Online Dispute Resolution. They notified me saying that the seler of the tickets refused to cancel the purchase. And in the EU site they said I could contact a lawyer and they sent me a list of many lawyers from different countries of the European Union. I contacted the Portuguese lawyer. I received a reply from Dr. Inês Madaleno with two Portuguese Government agencies that I could contact.

One is:

CACCL-Centro de Artbitragem de Conflitos de Consumo

http://www.centroarbitragemlisboa.pt

juridico@centroarbitragemlisboa.pt

I contacted this center and I received no reply.

The other one is:

European Consumer Centre-Portugal

http://cec.consumidor.pt

euroconsumo@dg.consumidor.pt

From this one I did receive a reply, but it was just saying that this agency did only take care of problems between different EU states. If it was in our own EU contry, they could do nothing.

Thanks.

















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